1. Find Your Video:
    Scroll the shop or use the search bar (try searching by year or name).
  2. Complete Purchase:
    Your video link will appear on your receipt, in your email, and in your RobProPhoto.com account.
  3. Request Access:
    The first time you click the link, you’ll need to click “Request Access.” This is a one-time security step.
  4. Access Granted:
    You’ll receive an email when access is ready (usually within 15 minutes, but it may take up to 24 hours). Click the link in that email or return to your receipt/account.


You can always find your video in your RobProPhoto.com account. For immediate help, call us at
+1 (503) 679-6412.